Business Intelligence Analyst

Cape Town


Yoco is growing quickly, and so is our data volume, variety and velocity. We are looking for an experienced and entrepreneurially minded individual who can help us keep up with the growth, and identify signal from all of the noise.

This function is critical in increasing the speed of learning and action taking at Yoco, enabling fast feedback loops to support agile decision making.

You will have access to a state of the art tech stack and will be able to conduct analysis at lightning speed, the only thing slowing you down will be the pace at which you can learn.

 

ROLE | WHAT YOU WILL BE DOING?

  • Joining a  high performing team

You will be joining the Business Intelligence team at Yoco, working with various business stakeholders and senior management to solve critical business problems using data to determine the impact of specific initiatives. 

  • Increasing data literacy and accuracy within a particular area

Key responsibilities are reporting and analysis on KPIs across various operational functions (Sales, Marketing, Customer Operations). Beyond simply preparing dashboards you will be involved in on-going KPI reviews and performance analysis with function owners. You will be deployed to particular functions on a project basis to solve core problems and make an impact.

  • Solving complex problems

You will be exploring key business problems with an analytical approach, going deep to identify the root cause and sharing this in a simple fashion, along with proposing solutions. You will be assisting in creating a nuanced understanding of the key operational functions at Yoco, how they interact and connect. 

  • Building and maintaining technical systems

You will work closely with the Engineering and Data Science teams to manage and maintain the pieces of the data pipeline. You will be exposed to setting up and scheduling batch jobs to aggregate raw data into useable tables. You will also identify gaps, errors and inconsistencies in data tracking and work with Engineering to rectify these, you will also assist in creating a complete picture of all data within Yoco.

 

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

General Capabilities

  • BSc Computer Science, Applied Mathematics, Information Systems or equivalent analytics/computation degree
  • 2+ years experience across BI Analysis & Development
  • Strong communication skills, particularly data visualisation - creating insight beyond simply results
  • Statistical and business literacy, including KPIs design
  • Strong database and pipelining skills
  • Some integrations and API experience, along with systems thinking capabilities
  • Very fast learner and keen to get your hands dirty early on with experiments and hacks 

Technical capabilities: 

  • SQL technologies: PostgreSQL & Redshift
  • Python - Advantageous
  • Javascript - Advantageous
  • C++ - Advantageous

Bonus points

  • Experience with Tableau
  • Experience with CRMs: Salesforce & Zendesk
  • Experience with data tracking tools: Segment
  • Experience in Product Analytics or Growth Marketing

 

EXPECTATIONS OF YOCO EMPLOYEES

Dealing with People

  • Communicating & influencing:Strong communication skills across various mediums, building collaborative relationships internally and externally.

Dealing with Business

  • Preventing & solving problems: Diagnostic information gathering and research, analytical thinking, application of conceptual thinking to problem solving.
  • Achieving results: Proactive/initiative, customer orientated, fostering innovation, continuous improvement mind-set, appreciation of results, business acumen, thoroughness and detail orientated 

Dealing with Self-management

  • Self-confidence, personal credibility, flexibility, adaptability and strong sense of personal accountability

 

VALUE PROPOSITION | WHAT WILL YOU BE GETTING? 

As part of the Yoco team, you will have the opportunity to play a key role in the growth of the mobile Point of Sale opportunity in South Africa.

To support this we have built a role-based organisation; where every individual is given the space to focus and develop his or her innate strengths. Everyone here has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. 

 

Please Note: Thank you for taking the time to apply for this role. Please note that, at times, we receive large volumes of applications and this makes for an extremely competitive selection process. Should you not receive feedback from us within 4 weeks (depending on the urgency to hire), this would mean we are unable to move forward with your application. However, should anything change on our end, we will definitely reach out to you.

 

 

 

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