BI Lead

Cape Town

Yoco is growing quickly, and so is our data volume, variety and velocity. We are looking for an experienced and entrepreneurially minded individual who can help us keep up with the growth, and identify signal from all of the noise.

This function is critical in increasing the speed of learning and action taking at Yoco, enabling fast feedback loops to support agile decision making.

You will have access to a state of the art tech stack and will be able to conduct analysis at lightning speed, the only thing slowing you down will be the pace at which you can learn.



Key Responsibilities:

  • Setting up a high performing team: You will be setting up a Business Intelligence team at Yoco, working with top management to solve critical business problems using data to determine the impact of specific initiatives. 

  • Increasing data literacy and accuracy with leaders: Key responsibilities are reporting and analysis on KPIs across various operational functions (Sales, Marketing, Customer Operations). Beyond simply preparing dashboards you will be involved in on-going KPI reviews and performance analysis with function owners.

  • Solving complex problems: Your team will be exploring key business problems with an analytical approach, going deep to identify the root cause and sharing this in a simple fashion, along with proposing solutions.  You will be creating a nuanced understanding of the key operational functions at Yoco, how they interact and connect.

  • Building and maintaining technical systems: Your team will work closely with the Engineering and Data Science teams to manage and maintain the data pipeline end-to-end. You will be responsible for setting up and scheduling batch jobs to aggregate raw data into useable tables. You will also identify gaps, errors and inconsistencies in data tracking and work with Engineering to rectify these, you will need to create a complete picture of all data within Yoco.



Key requirements to perform responsibilities:

General capabilities:

  • BSc Computer Science or equivalent analytics/computation degree.
  • 5+ years’ experience across BI Analysis & Development, ideally leading a BI team with strong analytical skills.
  • Incredibly strong communication skills, particularly data visualisation - creating insight beyond simply results.
  • Statistical and business literacy, including KPIs design.
  • Strong database and pipelining skills.
  • Strong integrations and API experience, along with systems thinking capabilities.
  • Very fast learner and keen to get your hands dirty early on with experiments and hacks.

Technical capabilities: 

  • SQL technologies: PostgreSQL & Redshift
  • Python
  • Javascript
  • C++

Bonus points:

  • Experience with Tableau
  • Experience with CRMs: Salesforce & Zendesk
  • Experience with data tracking tools: Segment



Dealing with People

  • Communicating & influencing:Strong communication skills across various mediums, building collaborative relationships internally and externally.

Dealing with Business

  • Preventing & solving problems: Diagnostic information gathering and research, analytical thinking, application of conceptual thinking to problem solving.
  • Achieving results: Proactive/initiative, customer orientated, fostering innovation, continuous improvement mind-set, appreciation of results, business acumen, thoroughness and detail orientated 

Dealing with Self-management

  • Self-confidence, personal credibility, flexibility, adaptability and strong sense of personal accountability



As part of the Yoco team, you will have the opportunity to play a key role in the growth of the mobile Point of Sale opportunity in South Africa.

To support this we have built a role-based organisation; where every individual is given the space to focus and develop his or her innate strengths. Everyone here has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. 


Please Note: Thank you for taking the time to apply for this role. Please note that, at times, we receive large volumes of applications and this makes for an extremely competitive selection process. Should you not receive feedback from us within 4 weeks (depending on the urgency to hire), this would mean we are unable to move forward with your application. However, should anything change on our end, we will definitely reach out to you.




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