Privacy Policy

Last updated: July 3rd 2014

Personal and Commercial Information

We receive and store any information you enter on Yoco.

This information can be personal (your name, your ID number, your email address, your date of birth and your cellphone number) or commercial (your company registration number, its trading name and trading address and its type of activity).

You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our features.

We will also collect information from external sources such as national databases if you have given us authorise us to do so.

The information you provide or we collect is used for the purpose of enabling you to accept payments securely and in compliance with applicable regulations; using our POS solution (that’s why you’re here in the first place, right?); responding to your requests for certain information, products or services; customising the content you see; and communicating with you about new offers.

We will always ask for your consent before using your information for a purpose other than those that are set out in this Privacy Policy.

We receive information from you and collect information from external sources to let you use Yoco, to make Yoco better and to help you when you need.

If you’re curious to know what kind of information we have on you, you can request a copy of our record here at anytime.

Information Collected Automatically

We receive and store certain information whenever you interact with us or use our services.

When you visit our websites or use our applications, we automatically receive and record information from your browser including your hardware model, operating system version, unique device identifiers, and mobile network information including phone number, browser type, IP address, cookie information and the page you requested. When you use our applications, we also record the details of your transactions on Yoco.

We sometimes put all our data (yours and data from other users) together. This type of aggregate data enables us to figure out how often users access our services so that we can make Yoco more appealing and improve our services.

We may provide aggregate information to our partners about how our users, collectively, use our site.

We share this type of statistical data so that our partners also understand how often people use their services and ours, so that they, too, may provide you with an optimal experience.

Our machines collect technical information, like your IP address and the type of browser you use to help us and our partners improve.

Communications

We sometimes send you emails or get in touch with you through any other channel you authorised us to use.

We will not, under any circumstances, share or sell your personal information with any 3rd party like social media sites, large marketing corporations, that desire to know as much about you as possible because.

We respect your privacy and we hate spam as much as you do.

We may (and probably will!) contact you but we will never sell you out.

Cookies

Cookies are identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and which pages in our site you visited.

Our cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us what your screen name or email address is or who you are.

Most browsers offer you the possibility to turn off the cookie feature, which will prevent your browser from accepting new cookies. We require that cookies be enabled for you to take advantage of the services we offer.

We are giving you cookies. Not to eat, but to remember who you are, and make your experience even more awesome.

Location information

When you access Yoco on your mobile device, we use its location-enabled feature to collect information about your actual location. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

We record where you are when you accept payments.

Storage

Your information is held on our secure servers equipped with bank level security software. These servers are located in South Africa and in many other countries around the world but we always handle your information with the same care.

Your information is safe.

We will always contact you before changing this policy.

Speak to us