customer service
Keeping your customers happy is not easy. With these article on customer service you can learn how to turn customers into fans.
Right place, right time: launching the Yoco Bree Street Store
We recently launched our new Yoco Bree Street store in Cape Town. Find out why we did it and how it will help local businesses.
Why your payment failed
A failed payment at the till is the most awkward situation you can face as a business owner. What do you do? Read this piece and get help.
Yoco Tap: Refresh the till point experience
We are excited to announce the arrival of Yoco Tap – an efficient, quick way to get payments from customers seamlessly and without hassle.
Orejen: Opening the door to business
Orejen began back in the 80s as a boutique homeware workshop, now it makes windows and doors for a niche market. See Jennifer’s journey below.
Business tips to go the next level
We’ve put together four simple and easy-to-implement business tips that will help you grow your business and take it to the next level.
Returning customers: The key to growing your business
Returning customers are incredibly important when it comes to growing your business. Read how to improve customer loyalty and track growth.
Why you need a business purpose
All small businesses need to start with a business purpose. See three powerful examples of strong business purposes from SA entrepreneurs.
Growth lessons: 0 to 10k Yoco merchants
Katlego Maphai shares his top four growth lessons as Yoco hits 10 000 merchants. See the journey and how we have grown since 2015.
Support at Yoco – we’ve got your back
Take a look at why we’re a little bit crazy when it comes to customer support, and the tools we use to help us provide top service.
Negative comments online: 9 tips for dealing with them
You can’t avoid it. At some point your business will be the subject of negative comments online. Here is a quick primer on what you can do.
