STAY HOME AND STAY SAFE. For more information and support on COVID-19 visit www.sacoronavirus.co.za

customer service

Keeping your customers happy is not easy. With these article on customer service you can learn how to turn customers into fans.

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customer service

How to stay connected through the COVID-19 outbreak

Open communication is a key element of survival for businesses during the COVID-19 pandemic. But how do you stay connected and what do you say?

The Yoco Bree Street store in Cape Town.
customer service

Right place, right time: launching the Yoco Bree Street Store

We recently launched our new Yoco Bree Street store in Cape Town. Find out why we did it and how it will help local businesses.

A failed payment on a Yoco card machine as seen on the connecting mobile device.
customer service

Why your payment failed

A failed payment at the till is the most awkward situation you can face as a business owner. What do you do? Read this piece and get help.

An image of the new Yoco Tap feature.
customer service

Yoco Tap: Refresh the till point experience

We are excited to announce the arrival of Yoco Tap – an efficient, quick way to get payments from customers seamlessly and without hassle.

Jennifer Cernades of Orejen in Johannesburg.
craft businesses

Orejen: Opening the door to business

Orejen began back in the 80s as a boutique homeware workshop, now it makes windows and doors for a niche market. See Jennifer’s journey below.

Tips on taking your business to the next level.
customer service

Business tips to go the next level

We’ve put together four simple and easy-to-implement business tips that will help you grow your business and take it to the next level.

An image in an article about how returning customers will help you grow your business.
customer service

Returning customers: The key to growing your business

Returning customers are incredibly important when it comes to growing your business. Read how to improve customer loyalty and track growth.

Gcobani Gogoba from Barista CUP in Cape Town.
customer service

Why you need a business purpose

All small businesses need to start with a business purpose. See three powerful examples of strong business purposes from SA entrepreneurs.

The Yoco team celebrating 10 000 merchants.
behind the scenes at yoco

Growth lessons: 0 to 10k Yoco merchants

Katlego Maphai shares his top four growth lessons as Yoco hits 10 000 merchants. See the journey and how we have grown since 2015.

Doing support at night.
customer service

Support at Yoco – we’ve got your back

Take a look at why we’re a little bit crazy when it comes to customer support, and the tools we use to help us provide top service.

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Natasha Napoli, the owner of Nourish'd Cafe in Cape Town.

How Natasha made Nourish’d Cafe and Juicery

COVID-19 Lockdown: Advanced Level 3 Explained

A business owner working alongside his employee.

The new minimum wage and how it affects your business

A screenshot of the Yoco Settlement screen in the app.

When will I get my money?

yoco-woocommerce-plugin

Yoco for WooCommerce | From sign up to set up in less than 10 minutes

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Yoco to adjust team size in response to COVID-19 recovery outlook

A failed payment on a Yoco card machine as seen on the connecting mobile device.

Why your payment failed

Yoco Meets on Remo: a how-to guide that’ll boost your event networking

Tshepo the Jean Maker and his employees.

A man of the denim cloth

A closeup of a rand note.

Do you really need business capital?

A picture of a merchant working on the Business Portal.

Filter and export your sales history

Using Yoco to grow the coffee industry.

Driving growth in the coffee industry using technology and data

Yoco’s Working from Home Guide

Easy ways to increase Easter sales.

6 easy ways to increase Easter sales

An image of a open store with no customers in an article about beating a sales slump.

Beat a sales slump: Working on yourself

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Learn how to build, run, and grow a profitable online store | Win With Woo

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A marketer’s guide to gift vouchers

An image of a Yoco merchant pairing their device in article about the cheapest data bundles.

The cheapest data bundles for Yoco merchants

e-commerce metrics

7 e-commerce metrics to learn and use for your online store

An image of Yoco being sold at DigiCape in an article about tips for selling on consignment.

4 tips for selling on consignment

An infographic showing the top uses for business funding.

The top 5 ways small businesses use business funding

email-marketing-benefits

9 top email marketing benefits for small businesses

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Relief funding for small businesses during COVID-19

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8 social media tips for business owners during COVID-19

staying connected - yoco formula

Staying connected: how Yoco’s customers played a pivotal role in innovation

Fabian of the Yoco Finance Team.

Meet the Yoco Finance Team

successful-online-store

8 essential ingredients for a successful online store

The logo of #Escape in Johannesburg. They share their finance lessons in this article.

Finance lessons from #Escape

Lexi and Dom of Wild Thing yoga studio.

Wild Thing yoga studio

Entrepreneurs talking to each other at a Yoco Meets event.

Yoco Meets: Connecting entrepreneurs

An image of the new Yoco Tap feature.

Yoco Tap: Refresh the till point experience

The Olive Branch Deli in an article about stock management.

How can I keep track of all my stock?

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5 ways to cut costs during the COVID-19 pandemic

An image in an article about how returning customers will help you grow your business.

Returning customers: The key to growing your business

Selling lollies on the beach.

Seasonal sales: How to deal with them