Tag: customer service

The Yoco Bree Street store in Cape Town.

Right place, right time: launching the Yoco Bree Street Store

When you’re chasing success, doing things right is better than doing them fast. Yoco has been looking to open a street-level space in Cape Town for ages. Finally, on the 7th of November 2019, we cut the blue ribbon and opened the Yoco Bree Street store. Human connection is so

A failed payment on a Yoco card machine as seen on the connecting mobile device.

Why your payment failed

A failed payment at the till is the most awkward situation you can face as a business owner. What do you do? Read this piece and get help.

Jennifer Cernades of Orejen in Johannesburg.

Orejen: Opening the door to business

Orejen began back in the 80s as a boutique homeware workshop, now it makes windows and doors for a niche market. See Jennifer’s journey below.

Tips on taking your business to the next level.

Business tips to go the next level

We’ve put together four simple and easy-to-implement business tips that will help you grow your business and take it to the next level.

Gcobani Gogoba from Barista CUP in Cape Town.

Why you need a business purpose

All small businesses need to start with a business purpose. See three powerful examples of strong business purposes from SA entrepreneurs.

Excellent Support At Yoco

Support at Yoco – we’ve got your back

We’ve all been there – you need something fixed urgently and instead of answers you get put on hold by a robot voice and have to listen to annoying elevator style music. Now imagine being put on hold while you watch a sale walk out the door. Not great. Unfortunately,

An image for an article on handling negative online comments.

9 tips for dealing with negative comments online

The online world, particularly social media, allows you to get your business name out into the world much faster, cheaper and more effectively than ever before. With 13 million Facebook and 7.4 million Twitter users in South Africa at the end of 2015, it’s a great way to market your