customer service

Keeping your customers happy is not easy. With these article on customer service you can learn how to turn customers into fans.

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customer service

How to stay connected through the COVID-19 outbreak

Open communication is a key element of survival for businesses during the COVID-19 pandemic. But how do you stay connected and what do you say?

The Yoco Bree Street store in Cape Town.
customer service

Right place, right time: launching the Yoco Bree Street Store

We recently launched our new Yoco Bree Street store in Cape Town. Find out why we did it and how it will help local businesses.

A failed payment on a Yoco card machine as seen on the connecting mobile device.
customer service

Why your payment failed

A failed payment at the till is the most awkward situation you can face as a business owner. What do you do? Read this piece and get help.

An image of the new Yoco Tap feature.
customer service

Yoco Tap: Refresh the till point experience

We are excited to announce the arrival of Yoco Tap – an efficient, quick way to get payments from customers seamlessly and without hassle.

Jennifer Cernades of Orejen in Johannesburg.
craft businesses

Orejen: Opening the door to business

Orejen began back in the 80s as a boutique homeware workshop, now it makes windows and doors for a niche market. See Jennifer’s journey below.

Tips on taking your business to the next level.
customer service

Business tips to go the next level

We’ve put together four simple and easy-to-implement business tips that will help you grow your business and take it to the next level.

An image in an article about how returning customers will help you grow your business.
customer service

Returning customers: The key to growing your business

Returning customers are incredibly important when it comes to growing your business. Read how to improve customer loyalty and track growth.

Gcobani Gogoba from Barista CUP in Cape Town.
customer service

Why you need a business purpose

All small businesses need to start with a business purpose. See three powerful examples of strong business purposes from SA entrepreneurs.

The Yoco team celebrating 10 000 merchants.
behind the scenes at yoco

Growth lessons: 0 to 10k Yoco merchants

Katlego Maphai shares his top four growth lessons as Yoco hits 10 000 merchants. See the journey and how we have grown since 2015.

Doing support at night.
customer service

Support at Yoco – we’ve got your back

Take a look at why we’re a little bit crazy when it comes to customer support, and the tools we use to help us provide top service.

Read More

A new feature from Yoco that allows you to add tabs to an order.

“Add it to my tab”: Now you can

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5 ways to cut costs during the COVID-19 pandemic

Towels on the bed at Inkosi Eco Lodge.

Saving the planet with iNkosi Eco Lodge

Zandile Tlhapi of Baby Friendly at her baby store in Khayelitsha, Cape Town.

Zandile Tlhapi: The first home-grown baby store in Khayelitsha

An image of Anna Savage, who runs the I Heart Market in Durban.

We Heart Anna – I Heart Market’s wonder woman

An image of Mandisa Mjamba, a software developer on Open by Yoco.

How Mandisa Mjamba made her career in Tech

Rifqah of Riff-Wrapped teaches Yoco employees how to wrap a turban.

How value-added marketing helped Rifqah fo Rif-Wrapped

The entrance of Manifest Yoga in Durban.

Yoga in Durban: Niki and Ellen’s yoga journey

An image in an article about accepting credit card payments.

How to start accepting credit card payments

How to pivot your food business during COVID-19

An image of the Yoco and Xero integration.

Setting up your Xero and Yoco Integration

two women at a Yoco business networking event

Business Networking for Shy Entrepreneurs

The Yoco Product Development team.

Meet the Yoco Product Team

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COVID-19 Payment Relief with South African Banks

Business books to help you grow

Books to help you grow your business

A room full of workers in article about employee rights.

Top 5 employee rights every entrepreneur should understand

An image of the Staff Switching feature in action.

Staff switching: How to make employee management easier

A picture of a messy desk in an article about creating a new business plan for the new year.

New Year, New You, New Business Plan?

An image of a Yoco merchant pairing their device in article about the cheapest data bundles.

The cheapest data bundles for Yoco merchants

Coins spilling out of a jar in an article about finding funding for your small business.

Top funding options for small businesses

A photograph of the Yoco data team.

Meet the Yoco Data Team

An image of a store front in an article about beating a sales slump with product.

Beating a sales slump: Working on your product

Eben Uys, founder of Mad Giant Brewery, shares what he has learnt from building his modest brewery into a world-class destination.

Business lessons from Mad Giant Brewery

An image of the Yoco Business Portal.

Top 3 most used features of the Yoco Business Portal

Tina Ngxokolo’s story: culture, fashion and business

The Yoco offices in Parkhurst, Johannesburg.

Growing your business with small businesses

An infographic showing the top uses for business funding.

The top 5 ways small businesses use business funding

Siwe Matshisi at her women in business event in Johannesburg.

How Siwe Matshisi is connecting people through business

Jabu Mdluli of Unwrapped in Braamfontein.

The Unwrapped entrepreneur story

Using Yoco to grow the coffee industry.

Driving growth in the coffee industry using technology and data

A story about Boniface Chikwenhere.

How Boniface is carving out his future

Putting your the official stamp on your business.

When should you register your business?

An image of the new Yoco Tap feature.

Yoco Tap: Refresh the till point experience

The top apps for entrepreneurs.

Top 8 apps for entrepreneurs

Lethabo Mokoena of Walk Fresh.

Walk Fresh: Stepping up the game