customer service

Keeping your customers happy is not easy. With these article on customer service you can learn how to turn customers into fans.

The Yoco Bree Street store in Cape Town.
customer service

Right place, right time: launching the Yoco Bree Street Store

We recently launched our new Yoco Bree Street store in Cape Town. Find out why we did it and how it will help local businesses.

A failed payment on a Yoco card machine as seen on the connecting mobile device.
customer service

Why your payment failed

A failed payment at the till is the most awkward situation you can face as a business owner. What do you do? Read this piece and get help.

An image of the new Yoco Tap feature.
customer service

Yoco Tap: Refresh the till point experience

We are excited to announce the arrival of Yoco Tap – an efficient, quick way to get payments from customers seamlessly and without hassle.

Jennifer Cernades of Orejen in Johannesburg.
craft businesses

Orejen: Opening the door to business

Orejen began back in the 80s as a boutique homeware workshop, now it makes windows and doors for a niche market. See Jennifer’s journey below.

Tips on taking your business to the next level.
customer service

Business tips to go the next level

We’ve put together four simple and easy-to-implement business tips that will help you grow your business and take it to the next level.

An image in an article about how returning customers will help you grow your business.
customer service

Returning customers: The key to growing your business

Returning customers are incredibly important when it comes to growing your business. Read how to improve customer loyalty and track growth.

Gcobani Gogoba from Barista CUP in Cape Town.
customer service

Why you need a business purpose

All small businesses need to start with a business purpose. See three powerful examples of strong business purposes from SA entrepreneurs.

The Yoco team celebrating 10 000 merchants.
behind the scenes at yoco

Growth lessons: 0 to 10k Yoco merchants

Katlego Maphai shares his top four growth lessons as Yoco hits 10 000 merchants. See the journey and how we have grown since 2015.

Doing support at night.
customer service

Support at Yoco – we’ve got your back

Take a look at why we’re a little bit crazy when it comes to customer support, and the tools we use to help us provide top service.

How to deal with negative online comments.
customer service

Negative comments online: 9 tips for dealing with them

You can’t avoid it. At some point your business will be the subject of negative comments online. Here is a quick primer on what you can do.

Read More

An image of a stressed man in an article on the effect your business may have on your health.

Help! My business is hurting my health

An image for an article on how to handle VAT and how to get money back from SARS.

VAT 101: Getting money back from SARS

The Yoco team celebrating 10 000 merchants.

Growth lessons: 0 to 10k Yoco merchants

An image of a lawyer signing a contract for a new small business.

When will my new small business need a lawyer?

Easy ways to increase Easter sales.

6 easy ways to increase Easter sales

Tech and tools for your business.

Tools for your business

The logo of #Escape in Johannesburg. They share their finance lessons in this article.

Finance lessons from #Escape

An image for an article about tipping in restaurants.

Tips on gratuity in restaurants and other businesses

Nick Jacobs, software developer on open by Yoco.

Nick Jacobs: From London to Yoco

An image of Mandisa Mjamba, a software developer on Open by Yoco.

How Mandisa Mjamba made her career in Tech

Selling lollies on the beach.

Seasonal sales: How to deal with them

An image in the tax guide for small business.

Tax Guide for Small Business Structures in SA

Christmas decorations in an article about preparing your business for the festive season.

Get your small business ready for the festive season

Afrikan Passion Designs: A line of love & eco-edge

Lethabo Mokoena of Walk Fresh.

Walk Fresh: Stepping up the game

A failed payment on a Yoco card machine as seen on the connecting mobile device.

Why your payment failed

At a Sushi Box in Cape Town.

Sushi Box unboxes its potential with Yoco Capital

An image of the inside of an elevator in an article about making an elevator pitch.

The elevator pitch has left the building

The Yoco Product Development team.

Meet the Yoco Product Team

A customer shopping at Patagonia in Cape Town using Yoco.

5 ways Yoco Payments help new businesses

Sue van der Linde of Iris House offers five tips for fundraising.

Five fundraising tips from Iris House Founder, Sue van der Linde

A graphic of a mobile payments card machine offered by Yoco.

5 ways to increase your Black Friday sales

Tips on taking your business to the next level.

Business tips to go the next level

The Yoco Store in Parkhurst, Johannesburg.

What we learnt from setting up the Yoco Store

Yoco Capital, a unique short-term working solution for small businesses.

Yoco Capital Update in 2018

Coins spilling out of a jar in an article about finding funding for your small business.

Top funding options for small businesses

Siwe Matshisi at her women in business event in Johannesburg.

How Siwe Matshisi is connecting people through business

Dustin Cormack Thompson from Ground Art Caffe.

How Ground Art Caffe simplify their finances with Yoco and Xero

Fabian of the Yoco Finance Team.

Meet the Yoco Finance Team

A Yoco event on business growth hosted by the CCDI.

Top business growth learnings from local entrepreneurs

An image of a open store with no customers in an article about beating a sales slump.

Beat a sales slump: Working on yourself

An image of Anna Savage, who runs the I Heart Market in Durban.

We Heart Anna – I Heart Market’s wonder woman

An image showing the workspace for an entrepreneur.

Small business finances checklist for the new entrepreneur

Why your business needs to start accepting card payments.

5 reasons your business should be accepting card payments

The point of sale system at Truth Coffee alongside a Yoco device.

How to choose a Point of Sale system